| Available Sets |
Entire Conference set - All recorded sessions
on Audio CD
(22 sessions on 22 CDs)
$199.00
Download MP3 file
(22 sessions on 22 MP3 Downloads)
$199.00
10ISPA All Recorded Sessions in MP3 Format on CD-ROM
MP3 files on CD-ROM
(22 sessions on 2 MP3 CD-ROMs)
$129.00
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10ISPA-01 BAM! Customer Service is the New Marketing
Speakers: Barry Moltz
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-02 It's Not Who You Know, It's Who Knows You! How to Raise Your Profits by Raising Your Profile
Speakers: David Avrin
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-03 "I GET IT": Effectively Communicate With Your Entire Spa Team
Speakers: Debra Koerner : Eric Stephenson
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-04 PR for the Spa Pro Creativity to Fight the Cutbacks
Speakers: Peter Kerr
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-05 Menu Engineering A Blueprint for Maximizing Profitability
Speakers: Sharilyn Abbajay : Todd Walter
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-06 Seeing the Future The Spa Industry in Mainstream Health Care
Speakers: Jason and Wendy Bazilian
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-07 Think Like a Brand, Act Like a Business: How to Make Your Company More Important than Anything It Sells!
Speakers: Rich Kizer : Georganne Bender
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-08 Is Your Pay System Working For or Against You?
Speakers: Neil Ducoff
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-09 The State of the U.S. Spa Industry Evidence from the 2010 U.S. Spa Industry Study
Speakers: Colin Mcilheney : Crystal Ducker
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-10 The 10 Habits of Stress-Resilient People
Speakers: Dr. Elaine Dembe
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-11 Spa Profitability Tips and Techniques that Work in Any Economy
Speakers: Frank Pitsikalis : Paul Schmidt
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-12 "Word of Mouse" Using Social Media to Grow Your Business
Speakers: Kathleen Turpel
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-13 Integrative Medicine and Stress Management: An Evidence-Based View of Therapies that Work and How to Incorporate Them into Daily Living
Speakers: Brent Bauer
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-14 The Loyalty Switch: The Secret to Making Anyone Loyal to You, Your Organization, or Your Cause
Speakers: James Kane
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-15 Risky Business: Case Studies & Best Practices in Spa Risk-Management
Speakers: Lori Wood : Tony Hirsch
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-16 The Seven Financial Habits of Highly Successful Spas
Speakers: John Korpi : Ryan Crabbe
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-17 Global Spa Industry Trends Panel Andrew Gibson: Andrew Jacka
Speakers: Liz Terry: Moderated by Susie Ellis
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-18 Let's Talk Social Media, the Web, and Wellness
Speakers: Salim Mitha
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-19 Performance of Spas and Introduction to Spa STAR
Speakers: Jan D. Freitag : Andrew Gibson
on Audio CD
(1 CD)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-20 Reinventing Yourself for the New World of Work
Speakers: Jim Mathis
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-21 Work Like You Own It! Six Habits of Service Superstars
Speakers: Dr. Bryan K. Williams, M.D.
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00 -
10ISPA-22 Spa Retail 2010 - 2 Years After the Doom and Gloom What's Changed? Everything!
Speakers: Charles Compton
on Audio CD
(2 CDs)
$12.00
Download MP3 file
(1 MP3 Download)
$12.00
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10ISPA-14
The Loyalty Switch: The Secret to Making Anyone Loyal to You, Your Organization, or Your Cause -
10ISPA-16
The Seven Financial Habits of Highly Successful Spas -
10ISPA-11
Spa Profitability Tips and Techniques that Work in Any Economy -
10ISPA-21
Work Like You Own It! Six Habits of Service Superstars -
10ISPA-02
It's Not Who You Know, It's Who Knows You! How to Raise Your Profits by Raising Your Profile -
10ISPA-12
"Word of Mouse" Using Social Media to Grow Your Business -
10ISPA-08
Is Your Pay System Working For or Against You?