20TOT-21V: How to Build a World-Class Business

Focus Session | Speaker: Alessandro M. Forte

Forte has built one of the U.K.’s most recognized and successful financial services practices. In 30 years, Forte Financial has never had a client complaint, won more than 30 service awards and received well over 300 new referrals each year from clients and other professionals. The secret? To have a back-office structure and process so consistent a unique client experience is created. In a never-seen-before presentation, Forte shares the secrets of his extraordinary success.