B Chain Sound System Product Specification: How Do We Address the Needs and Success of Our Customers?

Product Development

Presenters:
Klas Dalbjörn, Powersoft S.P.A. - Scandicci, Italy; Dalbjorn Audio AB - Gothenburg, Sweden
Claudio Lastrucci, Powersoft S.p.a. - Scandicci (FI), Italy
Bennett Prescott, B&C Speakers SpA - Bagno a Ripoli, FI, Italy
Remi Vaucher, QSC - Costa Mesa, CA, USA

The missing part of existing and proposed loudspeaker system specifications is the lack of attention to customer requirements. The authors will lead a discussion about a future AES standard that is based on the work that Consultants, Integrators, and End Users do to successfully design, install, and operate a sound system focused on the B Chain. 
The specification must include the entire B chain including processing, amplification, and acoustic components. It must have representation from the customer community as well as manufacturers. The goal is offer to the customer a method to specify the components and how they match the sound system requirements. No more marketing driven specifications and disconnected specifications of different components.