10:00 AM - 11:00 AM
Las Vegas Convention Center, North 260, Level II
Track: Financing Strategies, Market Forecasts & Legal
Continuing Education: NAHB – 1 hour
Level: Intermediate
Once a construction or remodeling project is complete, the warranty specifies how the relationship between the homeowner and builder will be governed; this can be the builder’s first line of defense and its biggest customer service asset. As a result, every home builder and remodeler can benefit from improved warranty administration. This begins with choosing the right warranty, but many builders have questions, such as what it means to give a warranty and what a warranty should contain. In this session, three seasoned attorneys, who address builders’ and remodelers’ day-to-day warranty problems and questions, will lay it all out for you: how to choose a warranty, how to deliver it and how to get the most out of it.
Speaker(s):
William Joseph, Dunn Carney Allen Higgins & Tongue LLP, Portland, OR
C. Stephen Tobin, Paxton & Associates P.C., Houston, TX